Established for over 20 years, QTS is a telephone fundraising agency based in the UK collaborating with over 80 charities on an exciting range of local, national and global campaigns.
QTS offers something refreshingly different to other agencies; we give you the complete confidence that your supporters will leave each call feeling positive about their decision to support your charity, regardless of the outcome of the conversation.
Don’t believe us? Then give us a try!
Donor acquisition is one of the topics we are most frequently asked about. We know that new donors are the lifeblood to any non-profit; we also know that when times are hard, acquiring new donors is one of the biggest challenges you can face.
We are all know that it costs more money to acquire a new donor than it does to retain one. So if it’s more affordable (and easier) to keep current donors than it is to get new ones, why do so many non-profits overlook donor retention?
Other than in person, the telephone is the only method of two-way communication you can use to take your donor on a longer and more productive journey with you – which is crucial to the stability and prosperity of any non-profit.
We work with you to develop innovative and bespoke telephone fundraising campaigns which complement your existing fundraising activities.
QTS is not a call centre; we are a team of over 60 staff and we all work from home. This means no background noise or automated dial tone, both of which make a noticeable difference to the quality of the call.
We have a proven ability to talk to people on a level which means that we build relationships – and we get results without complaints (our complaint level is less than 0.02%).
With a staff turnover rate of less than 5%, the telephone fundraisers that you meet will still be working on your campaigns for years to come – and become fantastic ambassadors for your charity.
If you’d like to chat through an idea or campaign, or just pick our brains on what might work best for you, feel free to get in touch.
We are always happy to jump on a phone or video call for a free, 15 minute, no obligation consultation.
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