The consummate, caring presence for telephone fundraising

Over the years, telephone fundraising has become one of the most important ways in which charities and organizations raise the money they require. Nearly half of all charities operating in the UK today have indicated in surveys that 50% or more of their funding comes in the form of donations from individuals, rather than...

Following best practice fundraising guidelines

The number of complaints received by the Fundraising Standards Board (FRSB) has risen over the last year, increasing by 8.2% according to their annual report. Four main areas create the most problems; direct mail, telephone fundraising, clothing collections and door to door callers. Of these, direct mail is responsible for the most issues, although...