QTS Fundraising

Telephone fundraising

QTS Fundraising

Telephone fundraising

Privacy Policy

Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Quality Telephone Services Limited (QTS).  If you have any requests concerning your personal information or any queries with regard to these practices please contact us at info@qtsfundraising.co.uk.  Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected

We collect information from visitors to this website if and when thy contact us via the contact us webpage. We also collect your details when you email us with an enquiry.

Use of personal information

We process personal information collected via this website for the purposes of:

Providing information about products and services

Providing and personalising our services

Dealing with your enquiries and requests

Administering membership records


Data Capture Information

We may send you information according to the preferences you submitted via our online form.  If you would like to change these preferences at any point, please email us at info@qtsfundraising.co.uk.  Alternatively you can also write to us at the address provided below under “Write To Us”.


Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.  This will be in accordance with the preferences that you indicated when you completed online form.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at info@qtsfundraising.co.uk. You can also write to us at the address provided below under “Write To Us”.


We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please write to us at the address provided below under “Write To Us”.  Please mark your letter for the attention of the Communication and Compliance Manager.  Please note that we reserve the right to charge a fee of up to £10 for any such request.

other companies we work for

we provide out bound telephone services and email commnication for Marriage Allowance Benfits which is owned by Data Labs Gobal LTD. All data is held in the stricks of confidence and we work on data that is collected and provide to us by Data Lads Gobal LTD.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.  This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.  By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.  Find out more about cookies on www.allaboutcookies.org.   

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Most browsers will allow you to turn off cookies.  If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org.  Please note however that turning off cookies will restrict your use of our website.


Please note that this Privacy Policy is subject to change from time to time.  It was last reviewed in December 2017.