In the short time I have been working with QTS I have found all staff to be very attentive and happy to customise their administration to meet our particular needs. They are also very proactive, accessible and willing to make necessary changes at very short notice. Our new members have been receiving calls from QTS allowing us to glean very useful information that we can follow up on. Over the many years QTS have worked with our membership we have been able to retain a steady attrition rate thanks to our reactivation campaigns that QTS have fulfilled on our behalf