Further debates for FPS Work is ongoing on the creation and implementation of a new Fundraising Preference Service (FPS) to protect people from… Read more
How many times should you ask for donations? There has been much closer scrutiny of telephone fundraising activities in recent years after concerns were raised over the… Read more
Supporting charity can bring great satisfaction The importance of charity fundraising speaks for itself. Charitable organisations are essential as they help to raise awareness of… Read more
Establishing rapports with responsible fundraising One of the biggest problems with telephone fundraising is disjointed communication. A fundamentally important aspect of the medium is… Read more
Additional changes in the fundraising sector A number of changes to the Code of Fundraising Practice were announced in September following criticism of the old… Read more
The value of establishing trust over the telephone When fundraising over the telephone, one of the most important factors for success is establishing a sense of trust…. Read more
How long should consent be considered valid? There have been big changes in the telephone fundraising industry recently, and the subject of contacting people who have… Read more
Sticking to the rules is essential in telephone fundraising Fundraising by telephone can be tricky but by using well trained, friendly operators with a comprehensive knowledge and respect… Read more
Giving people greater control over contact A review of fundraising regulations found that a major frustration among the general public is that they have no… Read more
Successful fundraising campaigns start with friendly phone calls The modern age is all about high-speed communication and as incredible as technology is, it can be difficult to… Read more
Providing long term value for charities and supporters It is estimated that members of the public give around £7 billion a year to over 180,000 different charities… Read more
Channelling support for a wealth of charities Telephone fundraising is one of the most effective ways to recruit regular supporters for charities. It is an excellent… Read more
Nottinghamshire Wildlife Trust I have been using the services of QTS for around three years, and am very happy with their professionalism…. Read more
The Tobacco Factory Theatre We’re currently half way through a major campaign with QTS. Results to date are very encouraging and we have… Read more
Dorset Wildlife Trust QTS are very experienced in what they do and are a pleasure to work with. They offer a friendly… Read more
National Autistic Society QTS have a ‘family’ feel about them and have been a dream to work with. Their results are good… Read more
Derbyshire Wildlife Trust Derbyshire Wildlife Trust have been working with QTS for a number of years with one off and regular campaigns… Read more
The Royal Voluntary Service I have been so impressed with the enthusiasm from the callers whilst working on our campaigns. QTS are no… Read more
Cumbria Wildlife Trust Cumbria Wildlife Trust has used QTS for a variety of membership recruitment and fundraising campaigns since 2007. QTS has… Read more
Send a Cow I’m always pleased with the service from QTS. They have excellent callers who really get to know our campaigns…. Read more
SeeAbility QTS have consistently delivered high quality, flexible telemarketing services, on time and to budget… Read more
Scottish Wildlife Trust In the short time I have been working with QTS I have found all staff to be very attentive… Read more
Friends of the Elderly QTS ran a successful thank you/welcome campaign for new supporters of Friends of the Elderly, which worked really well…. Read more
Prospect Hospice I like the fact that they get results without being pushy – it allows the donor to genuinely decide… Read more
Marine Conservation Society We have worked with QTS on a range of telephone fundraising and supporter service calls over many years. We… Read more
Royal Botanic Gardens, Kew I’ve been using QTS now for four years and we consistently receive great results for our annual giving campaign…. Read more
Cornwall Wildlife Trust QTS offer a fantastic, friendly, personal and efficient service at a great price. They have fulfilled all of our… Read more