Taking a respectful approach to fundraising

There’s no avoiding the fact that, at the moment, telephone fundraising has had a lot of bad press. As is the case with virtually every kind of business in the world, there will always be less than scrupulous people operating in the industry. Here at QTS we’ve spent many years building up a strong...

The importance of well trained telephone fundraisers

Despite continuously advancing technology, the telephone remains one of the most effective channels for raising funds. It is one of the only communication devices that enables fundraisers to engage in a direct conversation with supporters. When professional fundraisers have received the appropriate training, they are able to use the humble telephone to add value...